Small to medium size companies may get on the
social networking bandwagon -- eventually.
But creating wikis, blogging and the other components of social networks don't often
get high priority at companies with limited IT resources or the time and expertise to
implement and manage them.
Socialcast thinks it has one solution with the latest version of its on demand social
networking tool. Socialcast 3.0, launched today, is a
micro-blogging service with a self-service model designed to facilitate fast
implementation. The messaging platform can be used to either complement or replace a
company's intranet on a workgroup, department or even organization-wide basis.
According to Socialcast CEO Tim Young, the platform can function as a kind Twitter for
the enterprise, a collaboration portal for knowledge sharing within the organization that
even those at remote locations can participate in via email and smartphone mobile
device.
"We've found that employees are using consumer services to complement what they have
in-house because IT isn't giving them tools like Google Reader that they can also use at
home," Young told InternetNews.com. "We thought it would be great to be able to
surface knowledge to your colleagues from wherever you are and leverage the collective
intellect."
Socialcast 3.0 is also Software as a Service (SaaS) which means companies don't have
to invest in additional hardware to host the offering. "Look at what IT already has to
spend on Exchange servers," said Young.
The release comes at a time when a raft of other companies, such as Socialtext, are trying to
win over business customers with social networking alternatives to the likes of Facebook
that can be run securely behind the firewall. Young said Socialcast is targeting the SMB
market with a "frictionless" offering.
Teams and workgroups can sign up for a free 30-day trial of the service and then pay
via credit on a monthly basis with no early termination fees. Cost is $5 per user per
month or a negotiated rate for volume users (over 1,000).
Users can set alerts for new posts by specific users, add comments, rate and vote on
entries. Socialcast 3.0 lets you add links to Twitter, Digg and other social networking
sites. "As more enterprise vendors open up their APIs, our goal is to connect to those
tools as well, so this becomes a messaging hub," said Young.
Forrester Research analyst Tom Grant said Socialcast is one of many attempts to create
a focused use case for social networks in the
enterprise. "I've talked to even some very large companies that don't know how to
proceed with social networks," Grant told InternetNews.com.
"But companies are realizing there are gains to be made when, for example, you can
post a question to an interactive forum, than sending it out via email where it could
easily be lost or ignored."
While there is a lot of trivia and incidental content on sites like Twitter ("I'm
leaving now to pick up groceries for dinner"), Grant said a focused application like
Socialcast could help users, for example, get quicker access to experts within their
company.
Article courtesy of InternetNews.com