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Instant Messaging Planet : Enterprise IM: IM Watch: New Tools for Sametime, Office Communications


IM Watch: New Tools for Sametime, Office Communications
January 31, 2008
By Vangie Beal

IM Clients, Platforms, and Services

Permessa IM Control Version 5 Announced
Permessa Corp. has announced Permessa IM Control v5 for enterprise IM. This IM management software is an add-on for IBM (Lotus Sametime) and Microsoft (Office Communications). Permessa IM Control is designed to enable IT departments to have more control over archiving ongoing IM dialogues, easy access to testing all IM services, and also to block improper communications in real-time, as the software will immediately report policy violations.
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Other new features in this version of IM Control include controls to manage all enterprise IM services such as chat and whiteboard sharing, the capability to archive chats with graphics and explicit file transfers, for compliance and legal discovery.Also, the software can be used to eliminate wasteful user behavior, such as creating unattended scheduled meetings and leaving open idle IM windows. Permessa IM Control! v5 is expected to be available in Q2 2008 for IBM Lotus Sametime. The company says that Microsoft OCS availability is planned for later this year. 

CatalystOffice Released
CatalystWeb launched its flagship service, CatalystOffice, a suite of Web-based (SaaS) productivity and communications applications designed specifically for small businesses. CatalystOffice offers document management features designed to help businesses eliminate the need for VPN, by access a shared workspace through an embedded Web-based service. It also uses Microsoft Outlook synchronization as well as use an enterprise grade IM solution through CatalystOffice IM. CatalystOffice IM is designed to let employees take advantage of immediate communications while removing the distractions and risks associated with using public IM solutions in a business environment.

SpeakLike Offers HumanTranslation IM Services
SpeakLike recently demonstrated its instant language translation for IM service. The product, SpeakLike, integrates automated and human translation to let users to send text chat messages through SpeakLike. A human translator checks and corrects the text in real-time, then the people you are chatting with see it in their own languages. Currently SpeakLike is in beta by invitation only in English, Spanish and Chinese.
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In the coming months, SpeakLike says the company will offer human-assisted translation chat starting at 10 cents per message. Premium, enterprise and integrated Web services, including support for legal and medical translation specialties, will be added later.

FriendVox Alpha for Facebook
FriendVox has launched an alpha version of its browser-based Facebook IM client. Using information gleaned from Facebook, the client automatically sorts your friends into groups or you can choose to separate friend on your own. If you want to test FriendVox IM on Facebook, you can enroll in the test program on the FriendVox site. There is also a Friendvox Group available on Facebook for discussion and testing.

AOL Says Its New IM Helps Hearing Impaired
While e-mail and IM have become important tools for the hearing impaired, AOL says that the new real-time IM feature help further deaf and hard of hearing users obtain a more natural flowing IM experience. As we mentioned previously in IM Watch, the new real-time IM feature within AIM lets users see each letter as it is typed, and AOL says that this new feature lets deaf users respond and react to words as they are typed just as hearing people would do as words are spoken in a voice conversation, analogous to messaging with TTY. The new feature is available in the latest 6.8 beta download of AIM.

Mobile IM News Round-up

CoPilot Offers SMS From Any Platform
Verb Exchange announced that its customers will receive global two-way SMS text capabilities within their universal communications service, code-named CoPilot. According to the company, CoPilot is a total communications platform that also provides low-cost long distance calling, IM and contact synchronization to an international user base that can be accessed on desktop, mobile and Web platforms. The Copilot Beta test program has recently been closed and visitors to the Web site will find a message stating that they can expect the CoPilot final release version "soon".

Tokiva Announces Its Mobile COmmunications Platform
In yet more beta announcements, Tokiva launched the public beta of its mobile communications platform that offers voice, messaging and sharing services on mobile, Web, and IM systems. Users can register on the Tokiva Web site, create a profile, download Tokiva Mobile software and then call any number in the world from a mobile. The Tokiva service then calls the user back and immediately connects the user to the called party. Tokiva also offers customers free mobile e-mail and inexpensive international and group SMS.

IM Security & Archiving

Barracuda IM Firewall Gets New Features
Last week Barracuda Networks., announced new features that will enable the Barracuda IM Firewall to export complete IM conversations to a message archiving solution, such as the Barracuda Message Archiver.  The Barracuda IM Firewall incorporates an IM server with public IM traffic monitoring, IM archiving and policy management technologies. With the Barracuda IM Firewall all internal IM traffic over the internal server as well as all public IM traffic over popular public IM channels such as Yahoo, MSN, AOL, Google and ICQ cn be monitored and logged. The newly added features will now allow Barracuda IM Firewall customers to archive their IM traffic on a separate device, freeing up space on the Barracuda IM Firewall and allow centralized management of both email and IM communication. Pricing starts at $1,999 in the U.S. with no per user licensing fees.

FaceTime Offers Security & Archiving In Single Platform
FaceTime Communications and Mimosa Systems have partnered to create a scalable solution for secure and compliant archival of enterprise communications. According to FaceTime, the solution delivers comprehensive business communications archival for business critical documents, e-mail, calendar and contact items, public IM networks, enterprise IM networks, professional community networks and Web conferencing. The joint FaceTime and Mimosa offering combines Mimosa Systems' NearPoint for information archiving, eDiscovery, continuous data protection and disaster recovery with FaceTime Communications security products for the management and control of greynet applications in an integrated platform.

Symantec Offer Parents IM Security At Home
Symantec has recently introduced its latest experiment from its Advanced Concepts "lab" at the DEMO conference this week: a new type of Internet security and monitoring software for families. Called the Symantec Family Safety Initiative, this new product can be used by parents to restrict children's access or let the kids surf almost anywhere they please. It also monitors all social networking sites, like MySpace and Facebook, as well as IM. Parents can obtain a report showing all the friends in their child's IM friends list and also see how much time was spent chatting. In contrast to many of the monitoring software packages available, at no point does the child not know this is happening. There's an icon at the bottom of the screen where the he or she can see it's running and they can click on the icon to read the rules, so they know what features are on. See "Symantec Readies Flexible Family Safety Software" on InternetNews.com for more details on this new initiative.

Research Says ...

Akonix Tracks 14 New Threats
The Akonix Systems' IM Security Center researchers have said they tracked a total of 14 new malicious code attacks over IM networks in January. According to the report, the new IM worms identified this month include MSNChristmas, MSNVB, Perin and Raiodin. In addition, there were also 14 attacks this month on P2P networks, such as Kazaa and eDonkey. Don Montgomery, vice president of marketing at Akonix cautions that while the numbers of attacks for January might seem low, Akonix continues to see an increase in the intensity of malicious online activity, and anticipates it to only worsen as organizations begin to roll out Unified Communications platforms this year.


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